HOLIDAY SHIPPING NOTICE
Due to high order volumes, inclement weather and potential carrier delays during the holiday season, shipping times may be longer than usual. We recommend placing your orders early to ensure timely delivery. Thank you for your understanding and patience!
The deadline for guaranteed delivery by December 24th with standard shipping is 2 PM MST on Friday, December 11th. For orders placed after this time, we recommend selecting priority or expedited shipping.
Heritage Mug
BUNDLE OFFER: Buy two Heritage Mugs for $36! Discount applied at checkout.
- 14 oz stoneware
- Available in two colors: Gray, Orange
- Matte outside, glossy inside
- Microwave-safe, handwash recommended
Shipping
All orders received before 1:00 PM ET are usually shipped the same day. For more information, please visit our Shipping Policy page.
Returns & Exchanges
While we do accept most returns for a refund, we encourage you to exchange rather than return any items you are unhappy with. All items are returnable for 30 days after purchase. For more information, please visit our Refund Policy page.
I loved the mug but dropped it when I got it home!
Hi Claudia,
Thank you for leaving a review for our Heritage Mug. We're sorry to hear that it broke when you got it home. We understand how disappointing that must be. Please feel free to reach out to us and we'll be happy to assist you with finding a replacement. Thank you for your support and we hope to make things right for you.
Best regards,
Chuck
I love this mug...will use it before any other mugs!
Hi Brenda,
For this mug to become your favorite/first in use mug is high praise indeed! Thank you for your purchase of the heritage mug and thank you for your contribution to our mission to make it to No Kill by 2025.
Sincerely,
Chuck
I have had two mugs with the orange lettering and used each all the time until I broke them! To me, the width of the new mug is uncomfortable...too wide, easy to spill and just doesn't handle as well. Please bring back the old style!!
Hi Gina,
We are sorry that the Heritage Mug was not what you expected, but we want to thank you for all your support of Best Friends Animal Society as we all work together to Save Them All.
Sincerely,
Lisa
love that it has the logo in multiple areas - great item
Jennifer,
We are happy to hear you love your new Heritage Mug! Thank you for supporting the animals at Best Friends with your purchase!
Sincerely,
Lisa
I love this mug, it’s so nicely made, sturdy, and fits more coffee than it looks like it would. I smile every day when I drink my coffee out of it knowing my purchase helped to support the animals.
Hi Julianne!
We are happy to hear you love your new Heritage Mug. Thanks for all your support of Best Friends Animal Society as we all work together to Save Them All!
Sincerely,
Lisa