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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Contact Us
Thank you so much for shopping with the Best Friends Store!
Each purchase goes to further our life-saving work for the animals across the country.
If you have questions, please reach out to the appropriate department identified below and they'll be happy to answer your question within 48 business hours. Business hours: Monday - Friday 8AM - 5PM MST (excluding holidays)
Order Status: please check our shipping information page here
Returns/Exchanges: please check our return policy page here
Product questions: for specific product questions, please email: productquestions@bestfriends.org
Donation information or questions please email: donations@bestfriends.org
For issues related to animal welfare, adoptions, volunteering or other questions please visit https://bestfriends.org/contact-us for more resources.
Thank you for caring for the animals! Together we can Save Them All!
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