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Customer Reviews

Based on 64 reviews
Vickie Haley

I love my windchime, the sounds are pleasant and peaceful. I dedicate it to all my furbabies i have had the pleasure of being in their lives.

Hi Vickie!
Thank you for taking the time to leave a review for our Memorial Wind Chime. We're so glad to hear that it brings you a sense of calm and peace. It's a beautiful way to honor the memories of your beloved furbabies. Thank you for all you do to help our mission. Take care.

Warmest regards,

Christine Wilson
Mix up made right

On 2/10, I purchased a memorial wind chime for friends who recently lost their beloved Great Pyrenees, Tiny. There was a delay in shipment of the chime as the retail center was moving to a new location. When I inquired about shipping, I learned that shipping would start after 2/27.
I received a UPS delivery notice that a package was delivered to my friends’ house on 3/9. A few days passed and I never heard from them, which is so unlike them. A week passed when I happened to talk to my friend and asked how she liked the wind chime. She had no idea what I was talking about. When I asked if she received a package from Best Friends, she stated “yes” but it was what with the logo on it. There was no card to indicate who sent it, nothing! I subsequently notified Best Friends about my order. They were very apologetic and had to look into the mix up.
My friends received the memorial wind chime on 4/1/24 and really love it.
Thank you Best Friends for making this right!

Hi Christine,

Thank you for taking the time to leave us a review. We are sorry for the mix up with your order and the delay in shipping. We are glad that your friends received the memorial wind chime and that they love it. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding. Thank you for choosing Best Friends for your purchase.


David Kolbenschlag
Wind sail incorrect

Beautiful chimes, well made and I love them. However I ordered them with the "Our best Friends" wind sail. However I received them with a wind sail that says "Hear the wind and think of me......" As these are dedicated to our many adopted K9's who have passed I would like the "Our best friends" wind sail. Is it possible to exchange them? When I hear the chimes it is as if all my beloved pets over the rainbow are saying hello. The wind is the paw prints, the sounds the voices.

Hi David,

We're glad to hear you enjoy the quality of our wind chimes...and we are equally sorry to hear that you received them with the incorrect wind sail. We will look to reach out and and ensure that we make this right for you. If you have any questions, please feel free to reach out to us at: Thanks for all your support as we work together to say them all!


Joyce T
In memory of Lucy Elizabeth

Lucy would have been 17 years old in March. There is not a day that goes by that I don't miss her. I will always cherish the memories of her getting on my lap to get her kitty ever.

Hi Joyce,

We are so happy to hear that Lucy still lives in your mind, body and soul. The power of companionship is amazingly enduring. Thank you for all your support as we work to Save Them All!

Best regards,

Fran Rozyskie
Beautiful and melodic

I bought these chimes in remembrance of a very special dog, all of my companions have been special, and all deserve a chime in their name. The chimes are very well made, and the sound is lovely. I hope to slowly add more in different sizes as I’m able.

Hi Fran,

We're glad to hear you enjoy your Memorial Wind Chimes. They are a great way to remember our special friends. Thank you for all you do to help support our mission to Save Them All!

Warmest regards,