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Customer Reviews

Based on 66 reviews
95%
(63)
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J
Jeanne Dorle
Beautiful sound

Beautiful sound - and I love in inscription in honor of our animal friends. Second time I'm buying these.

Hi there! Thank you so much for taking the time to leave a review. We're thrilled to hear that you love the sound of our wind chime and appreciate the inscription honoring our furry friends. We're so grateful for your continued support, and we hope you enjoy your second set of chimes just as much as the first. Thanks for all you do for the animals! - Kari

A
Amy Stausebach
Well made wind chime

I love the sound of wind chimes, and this one is no exception. It's the perfect size for our small outdoor courtyard. It's a beautiful saying on the bottom piece of hanging wood. So true, that no amount of time is enough with our best friends here on earth. I miss all of my deceased babies so much!!!

Hi there,

Thanks for leaving such a lovely review for our 'Our Best Friend Silver Wind Chime'! We're glad to hear that you're enjoying the sound and design of the chime. It's always heartwarming to know that our products hold special meaning for our supporters,, especially when it comes to our furry friends. We hope this chime brings some comfort and joy to your courtyard especially as you remember your sweet best friends. Thanks for all you do for the animals!

Warmly,
Kari

V
Vickie Haley
Calming

I love my windchime, the sounds are pleasant and peaceful. I dedicate it to all my furbabies i have had the pleasure of being in their lives.

Hi Vickie!
Thank you for taking the time to leave a review for our Memorial Wind Chime. We're so glad to hear that it brings you a sense of calm and peace. It's a beautiful way to honor the memories of your beloved furbabies. Thank you for all you do to help our mission. Take care.

Warmest regards,
Chuck

C
Christine Wilson
Mix up made right

On 2/10, I purchased a memorial wind chime for friends who recently lost their beloved Great Pyrenees, Tiny. There was a delay in shipment of the chime as the retail center was moving to a new location. When I inquired about shipping, I learned that shipping would start after 2/27.
I received a UPS delivery notice that a package was delivered to my friends’ house on 3/9. A few days passed and I never heard from them, which is so unlike them. A week passed when I happened to talk to my friend and asked how she liked the wind chime. She had no idea what I was talking about. When I asked if she received a package from Best Friends, she stated “yes” but it was what with the logo on it. There was no card to indicate who sent it, nothing! I subsequently notified Best Friends about my order. They were very apologetic and had to look into the mix up.
My friends received the memorial wind chime on 4/1/24 and really love it.
Thank you Best Friends for making this right!

Hi Christine,

Thank you for taking the time to leave us a review. We are sorry for the mix up with your order and the delay in shipping. We are glad that your friends received the memorial wind chime and that they love it. We apologize for any inconvenience this may have caused and we appreciate your patience and understanding. Thank you for choosing Best Friends for your purchase.

Sincerely,
Chuck

D
David Kolbenschlag
Wind sail incorrect

Beautiful chimes, well made and I love them. However I ordered them with the "Our best Friends" wind sail. However I received them with a wind sail that says "Hear the wind and think of me......" As these are dedicated to our many adopted K9's who have passed I would like the "Our best friends" wind sail. Is it possible to exchange them? When I hear the chimes it is as if all my beloved pets over the rainbow are saying hello. The wind is the paw prints, the sounds the voices.

Hi David,

We're glad to hear you enjoy the quality of our wind chimes...and we are equally sorry to hear that you received them with the incorrect wind sail. We will look to reach out and and ensure that we make this right for you. If you have any questions, please feel free to reach out to us at: shoponline@bestfriends.org. Thanks for all your support as we work together to say them all!

Sincerely,
Chuck