HOLIDAY SHIPPING NOTICE
Due to high order volumes, inclement weather and potential carrier delays during the holiday season, shipping times may be longer than usual. We recommend placing your orders early to ensure timely delivery. Thank you for your understanding and patience!
The deadline for guaranteed delivery by December 24th with standard shipping is 2 PM MST on Friday, December 11th. For orders placed after this time, we recommend selecting priority or expedited shipping.
Sanctuary Smiles Cinch Sack
- Heavyweight 11 oz 100% cotton canvas
- Contrasting bottom with matching cord
- Spot clean, hang dry
Shipping
All orders received before 1:00 PM ET are usually shipped the same day. For more information, please visit our Shipping Policy page.
Returns & Exchanges
While we do accept most returns for a refund, we encourage you to exchange rather than return any items you are unhappy with. All items are returnable for 30 days after purchase. For more information, please visit our Refund Policy page.
This bag is excellent quality and good size. Love the colorful picture of a horse! It will be a gift for a teen horse rider.
Hi Animal lover! Thank you so much for leaving a review for the Sanctuary Smiles Cinch Sack. We're thrilled to hear that you love the quality and size of the bag. We also agree that the colorful horse design is a great touch! We hope it makes the perfect gift for the teen horse rider. Thank you for choosing our product and for supporting our mission to make it No Kill by 2025!
Sincerely,
Chuck
Perhaps I should have read the description better or it was not listed. This is more like a canvas than the nylon material I expected. It was a little hard to cinch and was frayed. But I gave it as a gift and the recipient loves it.
Hi 'Army Nurse',
Thank you for your feedback on our Sanctuary Smiles Cinch Sack. We apologize for any confusion about the material of the bag. We will make sure to update the product description to accurately reflect the material. We're glad to hear that the recipient loves it despite the material and fraying. If you have any further concerns, please don't hesitate to reach out to us. Thank you for your support.
Best Regards,
Chuck
This bag is nice and sturdy and will not disappoint. It's well made and great for travel, especially when hiking or riding a bike. I love the logo too!
Hi again Helen,
Thank you for taking the time to leave such a positive review for our Sanctuary Smiles Cinch Sack! We're so happy to hear that it has met your expectations and is perfect for your travel needs. Our team takes great pride in creating durable and well-made products, so it's great to know that it has not disappointed. We also love the logo and we're glad you do too! Thanks again for your support and we hope to continue providing you with products you love. Have a great day!
Best Regards,
Chuck
I rearranged the backpack to make it a shoulder bag. I’ve used it for grocery shopping. I will use it when visiting overnight as it holds more than my usual handbag.
Hi Carolyn,
Thank you for your feedback on our Sanctuary Smiles Cinch Sack. We're glad to hear that you were able to make use of the bag in a different way and that it has been useful for your grocery shopping and overnight trips. We appreciate your support and hope you continue to enjoy our product. Thank you!
Sincerely,
Chuck
I love my Best Friends back bag! It replaces a well used bag from my son's college days. I have used it for toting note books and notes and gifts and all kinds of things. My new bag holds all that stuff, and looks great too. And I get to publicize what Best Friends stands for and does for the animals! Even better!
Hello Marilyn!
We are so happy to hear that you are enjoying your Sanctuary Smiles Cinch Sack! It's great to hear that it's been useful for carrying all your essentials, and we're glad you appreciate the mission behind Best Friends. Thank you for your support and for spreading the word about our work for animals.
Happy travels!
Chuck